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Alexandra Popovic's Discussions
Twitter Revolution update - Come join new tweetworks group "TweetYourInspiration"!
Started Nov. 8, 2008
Election O8 Voting Day!
Replied Nov. 5, 2008
Join the Twitter Revolution - Power to the Tweeple!!!
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Started this discussion. Last reply by Lindy Asimus Nov. 28, 2008.
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VIP Virtual Solutions - Your Office Support Solution
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- Lindy Asimus
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- I'm an Australian Virtual Assistant (VA) based in Sydney interested in our industry and social media! If you want to find out more about me or my services, please drop by my blog.
Have a great day! ;)
Alex Popovic
VIP Virtual Solutions
Virtually taking care of your business...
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Twitter for business? Are you serious?!
Posted on September 10, 2009 at 1:48pm —
A Clayton's Secretary - not just a VA network
Recently, I was fortunate enough to interview Kathie Thomas, owner of "A Clayton's Secretary" (ACS), an Australian Virtual Assistant networking group established in 1994, now supporting members in 17 countries.
I discovered ACS last year, and i… Continue
Posted on January 22, 2009 at 5:00pm —
Sharing the love!
Y'day I did my bit to be part of something fun whilst promoting myself and this group. Check out link Problogger's Social Media Love-in and you'll find me Comment July 22nd 11:06pm as part of this great experiment.
Since then, my inbox has been brimming with invitations and I'm sure that's just the start. It'll also be interesting to know if/how this affects my blog tra… Continue
Posted on July 23, 2008 at 6:30pm — 4 Comments
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Created by Lindy Asimus May 1, 2009 at 3:38pm. Last updated by Lindy Asimus May 17.
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Comment Wall (22 comments)
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Wishing you the very best,
Angie
You have a beautiful kids ;)
Sincerely,
Kelly
Thanks for checking in! Nice to see you.
Sally
In answer to your question, what is standard practice for all Virtual Assistant's is quoting clients beforehand which ensures they are clear on the cost and timeframe before proceeding with any job. As you stated, communication is vital and it is up to the VA to make sure they also have a clear understanding of what the client requires and expects from the get go. If the job was a big one, or ongoing (ie a Retainer's Plan), then I would offer to do a few pages as an example and base my quotation on that making sure the client understands it is an approximate.
Initially there has to be a certain level of trust which is also the case when you ask any other contractor to do work for you ie a mechanic, plumber, architect etc I temped in Sydney for 5 years and often recall having to sit there "looking busy", and then there were times I would be run off my feet and be paid the same hourly rate! Also, a contract would be in place, and hopefully in time a relationship would develop built on trust and mutual respect.
Virtual Assistants are business owners already experienced in their field, and a high quality of work is imperative in order for us to earn a living. The term VA has been around since the mid-90's so it isn't new, although people are still learning about it.
Ultimately, it's all about constant communication and in this day and age with phones, emails, instant messaging, Skype, sms's there is no reason why a client and a VA can not work together effectively!
Here's a few links that may be of interest:
- NBC report from the Today Show
- A series of client case studies conducted by A Clayton's Secretary from an informative blog about the industry and
- More client information
Have a great day!
Alex
We employ many people overseas as virtual employees, I would be interested to share ideas on how to make it work efficiently. I have found that the onus is really on us to improve our communication process to make sure they understand what we require and what the milestones are i.e. how we measure their success or otherwise. Sometimes that can be quite hard to do especially with admin type work which one would normally pay an employee an hourly rate to do.
Hourly rates can be unworkable for virtual employees as one does not know how long it should take them to do the work. How do you address these issues?
Jackie
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